Museum Design Thinking Steps
The design thinking process used at the d.school.

Museum Customer Experience (CX) Resources

Free Online Courses, Case Studies, Videos and Guides for Museum Design Thinking Resources, Museum Systems Thinking Resources, Museum Lean User Experience (UX) Resources and Museum Agile Design Resources.

Free Online Museum Design Thinking courses, recommend taking as a group

  1. Acumen Introduction to Human-Centered Design
  2. Acumen Human-Centered Design 201: Prototyping
  3. Acumen Facilitator’s Guide to Human-Centered Design
  4. d. School Virtual Crash Course in Design Thinking
  5. Stanford Online Design Thinking Action Lab

Paid Online Museum Design Thinking Courses

Design Kit
IDEO.org
http://www.designkit.org/

Glossary of Museum Terms


RESOURCES

Free Online Courses (recommend taking as a group)

Acumen Introduction to Human-Centered Design

https://www.plusacumen.org/courses/introduction-human-centered-design

Acumen Human-Centered Design 201: Prototyping

https://acumenacademy.org/course/human-centered-design-prototyping

Acumen Lean Startup Principles for the Social Sector

https://acumenacademy.org/course/lean-startup-principles-social-sector

School Virtual Crash Course in Design Thinking

https://dschool.stanford.edu/resources-collections/a-virtual-crash-course-in-design-thinking

Paid Online Courses

Interaction Design Foundation

https://www.interaction-design.org/

IDEO U

https://www.ideou.com/

Resource Guides

The Field Guide to Human-Centered Design

https://www.designkit.org/resources/1

Design Thinking for Educators

https://designthinkingforeducators.com/

Design Thinking for Libraries

http://designthinkingforlibraries.com/

18F Design Methods Cards

https://methods.18f.gov/

Equity-Centered Design Framework

https://dschool.stanford.edu/resources/equity-centered-design-framework

Google Ventures Design Sprint

http://www.gv.com/sprint/

IDEO Method Cards

https://www.ideo.com/post/method-cards

Adobe Kick-box

What’s in the box for thinking outside the box?

Innovating for People: Human-Centered Design Planning Cards

http://www.deckaholic.com/lib/innovating-for-people

Inclusive Design at Microsoft

https://www.microsoft.com/design/inclusive/

New York Times Product Discovery Activity Guide

https://medium.com/@al.ming/the-nyt-product-discovery-activity-guide-fd27af3efd54

Service Design Tools

http://www.servicedesigntools.org/

UX Magazine

https://uxmag.com

Nielsen Norman Group

https://www.nngroup.com/articles/customer-journey-mapping/

Associations

Siggraph

Computer Graphics

SEGD

https://segd.org/

HCI

http://www.hci.international/

IDSA

https://www.idsa.org/

Hackerspaces

https://hackerspaces.org/

PMI

https://www.pmi.org/

NASAD

Home

Museums and the Web

https://www.museumsandtheweb.com/

Museum Computer Network

Home

AAM Media & Technology Network

http://www.aam-us.org/resources/professional-networks/media-technology

Center for the Future of Museums

https://www.aam-us.org/programs/center-for-the-future-of-museums/

Tangible, Embedded and Embodied Interactions

https://tei.acm.org/

Leonardo/ISAST

https://www.leonardo.info/

The Tinkering Studio

https://www.exploratorium.edu/tinkering

Art Museum Teaching

https://artmuseumteaching.com/

Online Resources

Service Design Tools

http://www.servicedesigntools.org/repository

Lean Canvas

https://leanstack.com/lean-canvas

Value Proposition Canvas

https://www.strategyzer.com/canvas

Dave Gary, Empathy Map Canvas

View at Medium.com

Cool Hunting:

http://www.wgsn.com/

The Toolkit Project

https://web.archive.org/web/20180326090957/http://thetoolkitproject.webflow.io/alltools

Trend Research

WGSN

http://www.wgsn.com/en/

Millward Brown

http://www.millwardbrown.com/

Coolhunting

http://www.coolhunting.com/

Demographic Information

Sperlings

http://www.bestplaces.net/

Guidestar

http://www.guidestar.org/

Pew Research

Home

Other Favorites

The Art Newspaper

https://www.theartnewspaper.com/

Artnet

https://news.artnet.com/

 e-flux

http://www.e-flux.com/

People on Medium

View at Medium.com View at Medium.com

Placemaking

Creative Placemaking

Click to access 5a6a1c930a6e6500019faf5d_Oct-2016-placemaking-booklet.pdf

Creative Placemaking

Click to access How-to-do-Creative-Placemaking_Jan2017.pdf

Creative Placemaking

Click to access CreativePlacemaking-Paper.pdf