User-centered Design in Museums

Research Regarding User-centered Design in Museums

1. Lai, Justin & Honda, Tomonori & Yang, Maria. (2010). A study of the role of user-centered design methods in design team projects. Artificial intelligence for engineering design analysis and manufacturing.
2. A study of the role of user-centered design methods in design team projects

Keywords: User-centered Design, Human Centered Design, Customer Experience, Service Design Tools, Museum Strategic Planning Process, Museum Value Proposition Canvas, Museum Business Model Canvas, Museum Stakeholder Analysis, Museum Empathy Maps, Museum Audience Segments, Museum Personas, Museum Journey Map, Museum Experience Map, Museum Community Demographics, Museum Objectives, Museum Stakeholder Strategy, Museum Mood Board, Primary Museum Visitor Loop, Museum Bubble Diagram, Museum Content Map, Museum Service Blueprint, Museum System Map

Additional Resources:

1. Museums and the Web
2. Nielsen Norman Group
3. Service Design Tools
4. Interaction Design Foundation, User Centered Design